Individuals, teachers, schools and universities are more than welcome to purchase any items advertised on our website. Schools and universities should register first in order to receive discounted prices.  Schools and universities should use an email address related to their institution or business when registering as well as a purchase order number.

Your order will be processed within TWO business days after it has been submitted (if in stock). Once processed your order will be sent via Post Haste couriers (New Zealand only). Delivery is usually ONE to TWO working days for the North Island and TWO to THREE working days for the South Island.  If you have ordered an eFlip book you will receive a link via email to your eFlip book within ONE business day.

No, we use Post Haste couriers and they require that all freight is labelled with a New Zealand (North or South Island) street address.

Due to the automated nature of the website we only accept credit cards online. If you require any of our products and you do not have a credit card you can pay by direct credit.  Please email us your order at admin@nulake.co.nz with your address details and what book(s) you require.  See our bank account details below.  

Our bank account details are:

Account name:  NuLake Ltd

Account number: 03 0791 0346242 00 (Westpac)

Please use your name as reference on any payment you make to our bank account.

All prices listed on our website are inclusive of GST.

Yes, all payments via our website are processed through Stripe.  You can pay using your credit card and your transaction is secure and encrypted. Your personal information, credit card details and credit card payments are all secure when you shop on the NuLake website.  

Shipping books from New Zealand to an overseas address via NZ Post is very expensive and always costs more than the value of the books.  NuLake Ltd offers an alternative for overseas customers which is our eFlip Books which are compatible with all desktop computers, Chromebooks and mobile devices.  It includes links and the ability to add annotations and bookmarks.  Within ONE business day of purchase you will receive a link to your eFlip book with authorisation being your email address.

Orders totalling less than $35 pay a freight charge of $8.00.  If your address is Rural Delivery then there is an additional charge of $5.50.  If the value of your order exceeds $35 it is freight FREE.  These freight charges are applicable to New Zealand customers only.  Note: There is NO freight charge on eFlip books.

Our bank account details are, NuLake Ltd: 03 0791 0346242 000.  Please use your name as reference when making a payment or the applicable invoice number if appropriate.

Yes our eFlip Books are identical in both paging and content to the printed versions of our books, but in addition they include links to the answers, as well as access to an AI Chatbot and in our senior books links to YouTube videos.

The NuLake Digital Bookcase displays all the electronic versions (eFlip) of our books in a bookcase.  Individuals who purchase an eFlip Book or eFlip Bundle receive a link to our digital bookcase and can then click on the book(s) they have purchased and enter their email address to gain access.

Our eFlip Notebooks are designed to enable students to print out 'write on' answer pages for the equivalent eFlip Book.  You can print out hardcopy 'write on' answer pages or create a PDF and then write on them with a stylus within an applicable tablet app or Chromebook program etc.  When you purchase an eFlip Book you automatically get access to the equivalent eFlip Notebook (currently applies to Year 11, Year 12 and Year 13 eFlip Books).

We have now added the ability to print the 'Current page' of your eFlip Book.  To do this go to the page of the eFlip Book you wish to print, then click on the 'Print' button.  For our eFlip Notebooks you can print one, a range or all pages.

No.  Our eFlip books are not a PDF of our books.  They include links, YouTube videos and the ability to add annotations and bookmarks etc.  They can be displayed on multiple devices, but not shared or downloaded as a PDF.  Access authorisation to an eFlip book is by a users email address only.  The 'Print' tool is available, for 'current' page printing on our eFlip Books and all page printing on our eFlip Notebooks. 

No. You can buy online without registering first. Just select the item(s) you wish to purchase by clicking on the applicable 'add to cart' button. Click on the 'check out' button and enter your shipping and billing information and then credit card details. You will then receive confirmation of your order and payment by email. We usually ship hardcopy within ONE business day and goods couriered to the North Island usually arrive the following day, while to the South Island they usually takes two days. eFlip Books are shipped within ONE business day of receiving your order.

We can issue refunds for both hard‑copy books and eFlip Books. Hard‑copy books must be returned in unmarked, saleable condition to the return address we provide. Please note that shipping charges and the non‑refundable Stripe processing fees from your original credit card payment are NOT included in the refund, as these are fees we have paid and don't get back.